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Corporate policies

The commitments through which Consorcio Qutub Minar S.A.S. manages quality, safety and its relationships with clients, employees and suppliers.

Translation for reference. In case of any discrepancy, the Spanish version prevails.

Privacy policy

This Privacy Policy sets out the terms under which CONSORCIO QUTUB MINAR S.A.S. uses and protects the information provided by its users when using its website. The company is committed to the security of its users' data. When we ask you to fill in fields with personal information by which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend that you review this page regularly to make sure you agree with any changes.

Information collected

Our website may collect personal information such as your name, contact information such as your email address, and demographic information. Where necessary, specific information may also be required to process an order or to carry out a delivery or invoicing.

Use of the information collected

Our website uses the information in order to provide the best possible service, in particular to keep a record of users and of orders where applicable, and to improve our products and services. Emails may be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may benefit you; these emails will be sent to the address you provide and can be cancelled at any time.

CONSORCIO QUTUB MINAR S.A.S. is highly committed to keeping your information secure. We use the most advanced systems and update them constantly to ensure there is no unauthorized access.

Cookies

A cookie is a file that is sent requesting permission to be stored on your computer. Once accepted, the cookie is created and serves to provide information about web traffic, and it also makes future visits to a recurring website easier. Cookies also allow websites to recognize you individually and therefore provide you with the best personalized service.

Our website uses cookies to identify the pages visited and how often. This information is used only for statistical analysis and is then permanently deleted. You can delete cookies from your computer at any time. Cookies help provide a better service on websites; they do not give access to information on your computer or about you unless you choose to provide it directly. You can accept or reject the use of cookies; however, most browsers accept cookies automatically in order to provide a better web service. You can also change your computer's settings to reject cookies. If you reject them, you may not be able to use some of our services.

Third-party links

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site you are redirected to and are therefore not responsible for the terms, privacy or protection of your data on those third-party sites. These sites are subject to their own privacy policies, so we recommend that you check that you agree with them.

Control of your personal information

At any time you may restrict the collection or use of the personal information you have provided to our website. Whenever you are asked to complete a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have chosen to receive our newsletter or advertising, you can cancel it at any time.

The company will not sell, transfer or distribute the personal information collected without your consent, unless required to do so by a judge through a court order.

CONSORCIO QUTUB MINAR SAS reserves the right to change the terms of this Privacy Policy at any time.

Mobile application privacy policy

  1. No personal data is collected from users through the mobile application.
  2. IP addresses are not recorded.
  3. Users' email accounts are not accessed.
  4. The application does not store data or keep a record of usage times.
  5. The application does not store information about your device, such as crashes, system activity, hardware settings, browser type or browser language.
  6. The application does not access your contacts or calendars.
  7. The application does not collect information about your actual location.
  8. Age rating: PEGI 3, suitable for all audiences.
  9. CQM Off-line and CQM On-line, not Google, are solely responsible for their content.
  10. Maintenance and support: Consorcio Qutub Minar S.A.S., not Google, is obliged to provide such maintenance or support.
  11. Fees and charges: Downloading the application is completely free, but use is restricted; only registered users have access.
  12. Changes to our privacy policy: Our Privacy Policy may change from time to time. We will publish any changes on this page, so please review it periodically.

Integrated management system policy

At Consorcio Qutub Minar SAS, a company dedicated to supervision and logistics control in strategic sectors, we reaffirm our commitment to quality, occupational health and safety, and environmental protection. Our Integrated Management System (IMS) is aligned with the requirements of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018, and with applicable regulations. We direct our actions toward meeting the needs of our clients and stakeholders through the following commitments:

  1. Commitment to quality: We are committed to providing services that meet the highest quality standards, satisfying the needs and expectations of our clients and ensuring continual improvement in every project we carry out.
  2. Environmental protection: We implement responsible environmental management practices, including pollution prevention, efficient use of resources, proper waste disposal and reduction of negative impacts from our operations, in line with ISO 14001:2015.
  3. Occupational health and safety: We ensure safe and healthy working conditions, eliminating hazards and minimizing risks. We promote a culture of preventing accidents, occupational illness and unsafe behavior, in compliance with ISO 45001:2018.
  4. Legal and other requirements: We ensure compliance with all applicable laws, regulations and commitments regarding quality, the environment and occupational health and safety, as well as those made with our clients and stakeholders, in accordance with ISO standards.
  5. Risk and opportunity management: We identify, assess and manage risks and opportunities in our processes, ensuring operational continuity, innovation and continual improvement of the Integrated Management System, as required by ISO 9001:2015.
  6. Participation and consultation: We encourage the participation and consultation of our employees and stakeholders, ensuring their input is considered in the design and improvement of our operations and management systems.
  7. Training and awareness: We promote the development of our team's competencies through ongoing training programs, ensuring they understand the importance of quality, environmental care and occupational safety in our operations.
  8. Strategic alignment: We ensure that our policy and the objectives of the Integrated Management System are aligned with the organization's strategy, integrating them into all business activities and decisions.
  9. Accessibility and transparency: This policy is communicated to all employees, suppliers, contractors and other stakeholders, ensuring it is understood, applied and publicly available to reinforce our commitment to continual improvement.
  10. Continual improvement: We work constantly to improve our Integrated Management System, ensuring excellence in our operations and results.

At Consorcio Qutub Minar SAS we have a highly qualified team, advanced technological resources and an efficient organizational structure, consolidating our leadership in quality, sustainability and safety, and ensuring client satisfaction and the fulfillment of our responsibilities to stakeholders.

Alcohol and drug dependence prevention policy

CONSORCIO QUTUB MINAR SAS is firmly committed to maintaining a completely healthy and safe working environment for all its workers and contractors. The consumption of alcohol and drugs affects the body, impairing physical and mental capacities and greatly affecting people's health, safety, efficiency and productivity, and putting those around them at risk. For this reason, we consider it essential to build awareness of the prevention of alcohol and psychoactive substance use, promoting the well-being, health and safety of all our workers.

Accordingly, the management of CONSORCIO QUTUB MINAR SAS has decided to:

  1. Prohibit the consumption, use, possession, distribution, transport and sale of alcohol, illegal drugs, controlled inhalant substances and substances classified as narcotics on our premises, at sites under our responsibility, in vehicles and, in general, while carrying out activities for our organization.
  2. Prohibit any worker or contractor under the influence of alcohol, illegal drugs, controlled inhalant substances or narcotics from entering or remaining on our premises or on third-party premises where the organization is carrying out any work.

*Note: For the purposes of this policy, "under the influence" means having alcohol or any intoxicating beverage or controlled substance in the body to such a degree that a urine, blood or breath/saliva test returns positive results.

  1. Develop programs specifically aimed at preventing the use of alcohol and drugs. Non-compliance with this policy by workers and contractors of CONSORCIO QUTUB MINAR SAS will be considered a serious offense and will lead to disciplinary action that may include immediate termination of the contract, within the terms of current legislation.

CONSORCIO QUTUB MINAR SAS invites any employee suffering from alcohol or drug dependence to sign a statement declaring their condition so that the case can be assessed, on the understanding that these situations will be handled with full respect for the employee's right to privacy and good name, and in full accordance with Colombian labor law.

CONSORCIO QUTUB MINAR SAS states its commitment to supporting the rehabilitation process by coordinating proper care from the competent health authorities.

Workplace and sexual harassment prevention policy

At Consorcio Qutub Minar SAS we are committed to ensuring a respectful, safe working environment free from any form of workplace or sexual harassment. We recognize that such conduct affects people's dignity and has negative effects on well-being and productivity. We therefore adopt a zero-tolerance policy toward harassment, in compliance with Law 1010 of 2006 and other applicable regulations in Colombia.

We understand workplace and sexual harassment as any unwanted conduct, action or expression that creates an intimidating, humiliating or abusive environment, whether in person, online or by any other means. Such conduct is prohibited at all levels of the organization and in every work arrangement.

This policy is part of our Occupational Health and Safety Management System (SG-SST), through which we promote prevention, awareness and training activities to foster an ethical and respectful working environment. We also guarantee that every complaint or report is handled confidentially, impartially and with due process.

Consorcio Qutub Minar SAS undertakes to monitor this policy continuously, ensuring its effectiveness and alignment with our organizational values and current regulations. Our goal is to consolidate a culture of respect, coexistence and well-being for all employees and stakeholders.

Road safety policy

CONSORCIO QUTUB MINAR SAS undertakes to carry out activities to promote and prevent road accidents; therefore, everyone working in the organization must take part in the activities required to prevent road accidents. The aim is to avoid incidents and accidents that may affect the physical, mental and social integrity of employees, contractors, the community at large and the environment. Awareness and training strategies are established for workers through courses on road accidents, traffic rules, signage and road language for all vehicles, including bicycles, cars and motorcycles.

To fulfill this commitment, CONSORCIO QUTUB MINAR SAS sets out the following guidelines:

  1. All personnel must comply with the traffic and transport regulations and technical transport specifications in force in the national territory, and with any others the organization subscribes to, such as those of the community and clients regarding traffic, mobility and road safety.
  2. Everyone carrying out activities for or on behalf of the organization must show courtesy and respect toward drivers and other road users.
  3. It is forbidden to transport, without authorization, people who do not work for or on behalf of the organization in any of its vehicles, or to transport equipment, tools, goods and other items not belonging to the organization without authorization records from CONSORCIO QUTUB MINAR SAS.
  4. Every driver or operator working for or on behalf of CONSORCIO QUTUB MINAR SAS must hold documents certifying the basic knowledge required for each operating activity (motorcycle and vehicle), defensive driving and specific skills such as emergency response.
  5. It is forbidden to drive the organization's vehicles under the influence of alcoholic beverages and/or psychoactive substances, or while using tobacco products.
  6. Every driver serving the organization must immediately report any incident or damage detected to the administration area and leave a written and, where applicable, photographic record.
  7. Every employee, contractor or subcontractor must wear a seat belt whenever driving, however short the trip, and is responsible for ensuring that every occupant of the vehicle uses it correctly, properly and safely at all times.
  8. Speed limits set by the authorities must be respected.

Violation of any guideline of this policy, or refusal to undergo inspection, will be considered a serious offense, and the organization may therefore take disciplinary measures that, following a prior investigation, may lead to termination of the contract for just cause in accordance with the Internal Work Regulations and the law, as the case may be.

Management will allocate the financial, human and technical resources needed to comply with this policy.

IT security and cybersecurity policy

At Consorcio Qutub Minar SAS we understand that information is one of our most valuable assets and a fundamental pillar for delivering our services in software development and technology applications. The purpose of this information security policy is to establish the guidelines and controls for protecting the information managed in the system, helping to minimize the risks associated with unauthorized access, information loss and cyber threats.

In compliance with current regulations, Consorcio Qutub Minar SAS defines this information and digital security policy model, which sets out principles and responsibilities for information security and provides a framework for preventing, detecting and responding to security incidents.

Compliance with this policy is mandatory for all users, administrators, developers, clients and third parties with access to our information. Its implementation ensures compliance with current regulations and security best practices aligned with quality standards.

The objective of this information security policy is to protect the information, systems, computer equipment and all technological infrastructure of Consorcio Qutub Minar SAS against unauthorized access, loss or alteration of information or infrastructure, and any other threat that may arise in the operation and management of the company's systems and that may compromise information security.

This information security policy applies to all information assets of Consorcio Qutub Minar SAS that make up its information systems, networks, servers, databases, applications, and corporate or personal devices with access to confidential information used within the company. Any exception to this policy must be assessed and approved by the IT Department and administrative staff.

Rules of application

  • Access control: Only authorized personnel may access sensitive systems and data.
  • Audits and risk assessments: Carried out periodically to mitigate vulnerabilities.
  • Software and system updates: Security patches and ongoing maintenance will be applied.
  • Incident management: Clear procedures will be established for identifying and resolving threats.
  • Awareness and training: Employees will be trained regularly in cybersecurity best practices, fostering a culture of security throughout the organization.
  • Database security: Encryption, access segmentation and query auditing.
  • Availability and redundancy: Use of replication mechanisms and secure storage.

Non-compliance with this policy may lead to disciplinary sanctions in accordance with internal rules and current legal regulations. This policy will be reviewed and updated periodically to ensure its effectiveness and adaptation to new technological challenges.

Innovation policy

At CONSORCIO QUTUB MINAR SAS we recognize that innovation is a crucial driver of sustainable growth and competitiveness in the global market. Our commitment to innovation allows us to offer high-quality supervision and logistics control solutions, adapting to our clients' changing needs and to emerging trends in civil works, electrical, telecommunications, metalworking and other engineering sectors.

Policy objectives

  1. Foster a culture of innovation: Promote an environment where all employees feel inspired and empowered to contribute innovative ideas to the company's development.
  2. Continual improvement: Implement processes for the ongoing evaluation and improvement of our services, maintaining a social, financial and quality balance in all our operations.
  3. Technology development and adoption: Invest in developing and adopting advanced technologies, including our own software, to improve the efficiency and effectiveness of our real-time project tracking services.
  4. Sustainability and social responsibility: Integrate sustainable practices into our daily operations and projects, ensuring our innovations contribute positively to society and the environment.

Implementation and monitoring

  1. Innovation committee: Create an innovation committee to oversee the implementation of this policy, ensuring initiatives are aligned with the company's strategic objectives.
  2. Periodic review: Review the innovation policy periodically to adapt it to changes in the business and technological environment.
  3. Annual innovation report: Publish an annual report detailing the achievements and challenges of our innovation initiatives, maintaining transparency with all our stakeholders.

At CONSORCIO QUTUB MINAR SAS we are dedicated to staying at the forefront of innovation in our sectors of operation. This innovation policy is a commitment to our employees, clients and partners to keep creating innovative solutions that improve our services and contribute positively to global development.

Commercial policy

Objective

To establish commercial guidelines and procedures that optimize supervision and logistics control management, focusing on client satisfaction and operational efficiency through innovation and continual improvement, while maintaining a social, financial and quality balance.

Scope

This policy applies to all commercial activities of CONSORCIO QUTUB MINAR SAS, including interaction with clients, suppliers and other stakeholders in the civil works, electrical, telecommunications, metalworking and other engineering sectors.

Guidelines

1. Client focus

  • Understanding client needs: Carry out detailed, regular analyses of each client's needs and expectations. Indicator: NPS (Net Promoter Score) and client satisfaction surveys.
  • Effective communication: Establish a regular communication protocol with clients. Indicator: Response times and client satisfaction levels.
  • Quote effectiveness: Action: Measure the percentage of approved quotes over effective quotes. Indicator: Quote approval rate.
  • Quote database: Action: Create a database of quotes and their traceability. Indicator: Accuracy and accessibility of quote records.

2. Innovation and continual improvement

  • Adoption of advanced technologies: Integrate real-time project tracking software. Indicator: Reduction in project cycle times and transparency in management.
  • Ongoing training: Implement a regular training program for staff. Indicator: Number of training hours and certifications obtained.

3. Social, financial and quality balance

  • Adoption of advanced technologies: Integrate real-time project tracking software. Indicator: Reduction in project cycle times and transparency in management. ➢ Ongoing training: Implement a regular training program for staff. Indicator: Number of training hours and certifications obtained.

4. Supplier relations

  • Adoption of advanced technologies: Integrate real-time project tracking software. Indicator: Reduction in project cycle times and transparency in management.
  • Ongoing training: Implement a regular training program for staff. Indicator: Number of training hours and certifications obtained.

5. Expansion and diversification

  • Exploring new markets: Identify and seize opportunities in emerging markets and complementary sectors. Indicator: Update of potential project databases every 6 months.
  • Service diversification: Broaden our service offering to meet our clients' diverse needs and increase our competitiveness in the market. Indicator: Evaluation of potential business lines every 6 months.

Procedures

1. Contract negotiation and closing

  • Establish clear procedures for contract negotiation, ensuring fair and beneficial terms for both parties. Indicator: Negotiation efficiency and contract closing time.
  • Use technology tools to facilitate the signing and management of contracts.

2. Project monitoring and evaluation

  • Implement our real-time tracking software to monitor project progress. Indicator: Compliance with deadlines and objectives.
  • Carry out periodic evaluations to identify areas for improvement and ensure the established objectives are met.

Client payment methods

1. Credit

  • Offer credit of 15 to 30 days as established in the contract signed with the client.
  • Carry out a detailed assessment of the client's solvency before granting credit, using financial analysis tools and credit reports to ensure their ability to pay.
  • Indicator: Delinquency rate and average collection time for accounts receivable.

2. Payment method

  • Bank transfer: Payments must be made by bank transfer to the account stated in the bank certificate provided.

This policy will be reviewed and updated periodically to ensure it remains suited to changes in the environment and the company's needs. Performance indicators will be established to measure the effectiveness of the guidelines and procedures described here.

Anti-corruption and public risk control policy

CONSORCIO QUTUB MINAR SAS is a Colombian company that provides supervision and logistics control services for the supply of products and materials in the civil works, electrical, telecommunications, metalworking and other engineering sectors. Committed to the highest standards of integrity, transparency and business ethics, it establishes this Anti-Corruption and Public Risk Management Policy to prevent, detect and sanction any form of corruption in its operations and in its relationships with public and private entities.

This policy is aligned with national law and international anti-corruption standards, in accordance with Law 1474 of 2011 (Anti-Corruption Statute) and other regulations in force in Colombia, and seeks to ensure compliance with international anti-corruption laws in order to effectively manage the public risks associated with bribery, fraud, embezzlement and other financial crimes. This policy applies to:

  • All employees, directors and contractors of Consorcio Qutub Minar.
  • Suppliers, business partners, contractors and any other stakeholder that has a business relationship with the company.
  • All operations and projects, both in Colombia and abroad.

To promote a culture of ethics and integrity in all its activities, Consorcio Qutub Minar prohibits bribery, prevents conflicts of interest and sets limits on gifts and hospitality.

Right to disconnect policy

At Consorcio Qutub Minar SAS we recognize the importance of ensuring a balance between our employees' work and personal lives as an essential pillar of their well-being and productivity. We therefore adopt this Right to Disconnect Policy, in compliance with Law 2191 of 2022, which regulates this right in Colombia and establishes provisions applicable to all work arrangements within the organization.

The right to disconnect is employees' right not to answer communications or carry out work activities outside their established working hours, except in exceptional or emergency situations that are duly justified and authorized by the company. This commitment covers all employees, including those working remotely or from home, where the boundaries between work and personal life can blur more easily.

At Consorcio Qutub Minar SAS we undertake to plan work activities, responsibilities and meetings within the stipulated hours, fostering respect for employees' personal and family time. We also promote an organizational culture that supports the right to disconnect as a measure to prevent psychosocial risks arising from excessive workload or the lack of boundaries between professional responsibilities and private life.

This policy is part of the Occupational Health and Safety Management System (SG-SST), through which we implement strategies to mitigate the risks associated with insufficient disconnection, especially in the context of teleworking and remote work. We also reinforce our commitment to ongoing awareness and training so that employees understand the importance of this right and its contribution to a respectful and sustainable working environment.

At Consorcio Qutub Minar SAS we reaffirm our commitment to current regulations and work continuously to implement practices that support the comprehensive well-being of our team. This policy will be reviewed periodically to ensure its effectiveness and alignment with the organization's strategic objectives and with the labor rights enshrined in Colombian law.